According to the Agency Performance Report, the Department for the Aging has improved or remained stable with a fifty percent, but has declined with 33.3%.
When looking back at the previous fiscal year, hours of home care services provided decreased more than ten percent, as last year the numbers were 1,003,407, whereas this fiscal year to date provides the data of 275,490. What is more alarming is that the total annual recipients of home care services is at a -42.1%. The amount of senior center meals being served, namely lunches, has decreased less than ten percent, compared to the last fiscal year.
However, the Department for the Ages have made some improvements, as the total number of home delivered meals served increased by 2.5%, as about 1,250,862 meals for the elderly have been served thus far. This month alone, 230,558 meals have been given to the aging community.
What is intriguing is that the number of completed customer requests for interpretation lies at 100% uncompleted requests compared to last full fiscal year's 2,008.00. Moreover, the average response time for letters\mail correspondence (days) went from 12.8800 to 13.4000. The percentage of e-mails responded to within fourteen days jumped slightly from 83.2 % to 88.1%.
Caregivers who received their casework services or training through DFTA's in-house Alzheimer's and Long Term Care Unit and Grandparent Resource Center has improved with the stats of 23.1%. So far this year, these numbers are approximately half of the number of caregivers from last years 9,359. However, senior trainees placed in unsubsidized employment dropped from 162 to 41.
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